Known issues
Check known issues, their status, and possible solutions
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Checkout
Payment amount mismatch error after switching installments with reCaptcha v2 in Checkout
Published on11/6/2025
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Last updated on11/6/2025
ID: 1320840
Unresolved
Catalog
Catalog Search API limited to 2500 results
Published on11/6/2025
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Last updated on11/6/2025
ID: 891184
Backlog
Storage
Sitemap returns "Error fetching sitemap data"
Published on11/5/2025
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Last updated on11/5/2025
ID: 1319643
Backlog
Store Framework
Some custom pages are not returning in Custom Routes API causing missing entries in the sitemap
Published on11/5/2025
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Last updated on11/5/2025
ID: 1319581
Backlog
Payments
Transaction stuck in Approved while payment remains Settling when using partial settlements
Published on11/5/2025
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Last updated on11/5/2025
ID: 1319395
Backlog
Order Management
Order with change itens cannot be invoiced referencing the items
Published on11/5/2025
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Last updated on11/5/2025
ID: 784171
Backlog
Payments
Transactions stuck in "Canceling" and payments remain in "Settling"
Published on11/3/2025
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Last updated on11/3/2025
ID: 1317866
Backlog
Pricing & Promotions
Category hierarchy not displayed in new Regular Promotion form
Published on11/3/2025
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Last updated on11/3/2025
ID: 1317779
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