Ctrl
K
Menu
Announcements
Start here
Learn everything you need to start using the main VTEX modules
Tutorials
Explore detailed tutorials to run your VTEX store
Frequently asked questions
Find answers to your questions quickly and easily
Known issues
Access content and solutions for all your questions about the platform
Troubleshooting
Identify and fix issues independently and efficiently
Support rules
See details for the available support plans for different business tiers
Platform Status
Keep track of the platform status in real time and check the incident history
Feedback
Share your feedback about VTEX documentation
Developer Portal
Find information about integrations, APIs, and development resources for your store
Announcements
Stay up to date with the latest VTEX news
EN
Known issues
Check known issues, their status, and possible solutions
Filters
Sort by:
Recently updated
Newest
?
2043 results found
Backlog
Store Framework
Custom sitemap (saveIndex) returns "Entity not found" on the final domain
Published on
9/17/2026
•
Last updated on
9/17/2026
ID: 1462938
Backlog
Apps
vtex settings set (CLI) returns 403 even for account admins — no License Manager resource grants the required permission
Published on
9/17/2026
•
Last updated on
9/17/2026
ID: 1462810
Backlog
Store Framework
vtex.store Advanced Settings persisted inconsistently (root vs. nested) depending on which Admin page is used
Published on
9/17/2026
•
Last updated on
9/17/2026
ID: 1462792
Fixed
Pricing & Promotions
Free shipping promotion being applied on split orders outside promotion restriction
Published on
9/16/2026
•
Last updated on
9/16/2026
ID: 1462228
Backlog
Catalog
Product form displays outdated user information in the Admin for last edit across Catalog
Published on
9/16/2026
•
Last updated on
9/16/2026
ID: 1462086
Backlog
Payments
Transaction stuck in Approved with settled payments - blocking invoicing
Published on
9/15/2026
•
Last updated on
9/15/2026
ID: 1461229
Backlog
CMS
Saving CMS content in a non-default binding locale can silently overwrite the default-locale content and hide the correct translation
Published on
9/14/2026
•
Last updated on
9/14/2026
ID: 1460967
Backlog
Order Management
Delayed "payment-approved" transition for fast/auto-approval payment methods (workflow not ready when authorization notification arrives)
Published on
9/11/2026
•
Last updated on
9/11/2026
ID: 1460238
1
2
3
...
256
Still got questions?
Ask the community
Request VTEX support
Explore our Developer Portal