In the Order Management module, Order Authorization allows you to control approvals for orders in your store that have a price divergence.
This divergence in price between orders may occur in two main scenarios:
When the order originated in the store itself using manual discounts, applied by the sales reps of that store, for example.
To avoid a loss in revenue due to integration errors or orders which has their prices manually altered, the order Authorization allows for rules to be set for each variation percentage rate that exists in your store, such as:
To configure the second rule, granting users permissions to approve orders is necessary.
In such cases, the user registered as responsible receives a notification for each new order waiting-for-manual-authorization, through VTEX DO.
When notified, the user should:
The remaining orders, classified in the variation % rates with automatic rules will be automatically processed by the system.