Currently, only orders made as of October/2016 may be searched. Also, the orders search in OMS may be applied to a maximum range of 6 months. Exports can be made within a time frame of 31 days.
Orders in Orders Managment can be exported by the module itself or through the use of APIs. This action will send to your e-mail a link, with validity of 72h, to download the files. To do this, follow the instructions below.
- Access the Orders Management module
- Click on All orders
- Filter the desired orders. This step is important to avoid exporting unwanted orders or a very high number of registers, thus increasing the exportation time.
- Click on the button with the export symbol.
A progress bar will be displayed. Then it is necessary to click on the button Export xxx orders to e-mail.
Your request will go to a queue that you can follow through Orders managment.
Important: When exporting orders, Orders Managment queries various VTEX modules to fetch the required information. When the number of orders requested in the export is large, this process can be very time-consuming. Therefore, the number of orders in each export is limited to 7 thousand.