Known Issues

Trigger doesn't work

Master Data
Open
Jonathan Korn
Jonathan Korn
Last updated
4/3/2019

Summary

Some fields have been known to negatively affect the reliable and successfull usage of VTEX's MasterData V1 Trigger.

These are found in Ações em caso de positivo and must be blank:

  • Email for error notification
  • E-mail recipient in test mode
  • Source email
  • Source e-mail display name

We also don't recommend using the Ações em caso negativo tab and Status: Teste.

Simulation

This error can be simulated by filling in:

  • E-mail for error notification
  • E-mail recipient in test mode
  • Source e-mail
  • Source e-mail display name

Workaround

As mentioned above, leaving the following fields blank generally solves the problem:

  • Email for error notification
  • E-mail recipient in test mode
  • Source email
  • Source e-mail display name
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