Known Issues

Previous day transactions appearing with today’s date when filtering

PCI Gateway
Open
Fernanda Leal
Fernanda Leal
Last updated
6/17/2019

Summary

It sometimes happens that transaction dates are switched in the Payments module. The most common occurrence is that of orders placed today appearing as being finalized yesterday.

Simulation

  1. Access VTEX Admin;
  2. On the left side, access the Payment module;
  3. Click on Transactions;
  4. Click on the funnel icon next to the search bar;
  5. Select Start Date from the Date section;
  6. Select the option "today";
  7. Check whether all transactions are from today.

Workaround

No workaround for this known issue is presently available.

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