Known Issues

Master Data trigger custom UTMs do not reflect accordingly

Master Data
Jonathan Korn
Jonathan Korn
Last updated


During the email trigger creation process, the user is able to set a custom UTM. Master Data will instead always use VTEXCEM as the UTM as opposed to the one set by the end user.


  1. Create a trigger
  2. Set the UTM to CEM
  3. Abandon a cart
  4. Notice that the email uses the UTM VTEXCEM instead of CEM


There is no workaround for this scenario.

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