Some stores have had their Google Merchant Center ads denied due to price divergence problems. This scenario may occur when the store sends modified prices through the integration, something commonly done to advertise a promotional spot price on media channels.
VTEX offers the <vtex.cmc:cmc:productRichSnippets/> ViewPart, documented in the templates control list. It implements structured data to facilitate the product information sweep. Naturally, it delivers the product's original value, rather than the promotional value expected by Google in this context, resulting in the divergence and denial of the ad.
It's not possible to dynamically alter the productRichSnippets result so that Google may read the promotional product information. Therefore, we suggest removing the native ViewPart in order for Google to perform an implementation to print the structured data in a customized way. We recommend using JSON+LD format, which is presently simpler.
Kindly refer to the documentation below for more on this implementation: