Known Issues

Benefit with restricted number of installments displays discount in other installments in the combo box

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Débora Ferreira
Débora Ferreira
Last updated
3/18/2019

Summary

When registering a benefit for card payments, with limited installments quantity (for example, "10% cash"), the discount is presented after selecting that amount of installments at the checkout. However, this discounted value becomes the new total value, on which the other installments will be based to present values. Then, in the selection field the other installments which are calculated based on the total value with the discount are displayed among the options. When you select a different installment, however, the displayed value becomes the correct one.

This scenario only happens for card discount and at the time of selection. The purchase is never closed with the wrong value.

Simulation

  1. Create a benefit with restricted amount of installments;
  2. Access the store and create a new cart, proceeding to checkout;
  3. Select the number of installments in which the benefit is applied;
  4. Note that when you open the installments selection field one more time, the other options also display the discount;
  5. Select another installment and see that the value is adjusted.

Workaround

There is no workaround for this scenario.

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