Standard is the name given to VTEX free client assistance services. This assistance is intended to guide clients in solving any doubts through our content center (Help Center, VTEX TV, Community, Status Page, Healthcheck, VTEX Store).
The objective of the VTEX Community is to provide an environment where all community members are able to freely exchange their thoughts, ideas, knowledge and opinions. The Community is the gateway to any question about the platform or our services.
We stress that the assistance provided by the Standard plan has some limitations. For a better understanding, please view the table in the article VTEX Support Plans.