{"section":"troubleshooting","requestedLocale":"en","requestedSlug":"customer-and-address-forms-do-not-exist-in-multistores","locale":"en","slug":"customer-and-address-forms-do-not-exist-in-multistores","path":"docs/en/troubleshooting/data-access-and-security/customer-and-address-forms-do-not-exist-in-multistores.md","branch":"main","content":"In Master Data v1, the Customer and Address forms are, by default, only created in the account's main store. For this reason, when creating a [multistore](/en/docs/tutorials/managing-a-multistore), the forms are not created automatically.\n\n> ⚠️ This article describes how Master Data v1 works. It is important that you evaluate which Master Data version meets the needs of your operation or is already in use. <ul> <li> [ Master Data version characteristics ](/en/docs/tutorials/master-data#versions-available) </li> <li> [ Master Data v2 ](https://developers.vtex.com/docs/guides/master-data-v2-basics) </li> </ul>\n\n## Solution\n\nFollow the instructions below for each multistore where you want to create the Customer and Address forms:\n\n1. In the VTEX Admin, go to **Store Settings** > **Storefront** > **Master Data**. \n2. After authentication, enter the following URL in your browser's address bar to make a GET request to the API: `{storename}.vtexcrm.com.br/api/crm/pvt/provisioning`. Replace `{storename}` with the name of your store.\n  This request will create the forms in the multistore. The result will be a blank screen in the browser, indicating a **200 OK** status response. \n3. In Master Data, click `Advanced Settings`. \n4. In the option **Do you want to clear the cache?**, click `Yes`. \n5. Click the **Applications** tab to return to the Master Data homepage. \n6. Click the `Reload Applications` button.\n\nOnce you have completed these steps, the Customer and Address forms will be available in Master Data."}