{"section":"known-issues","requestedLocale":"en","requestedSlug":"version-author-note-not-found-on-vtex-id-on-the-profile","locale":"en","slug":"version-author-note-not-found-on-vtex-id-on-the-profile","path":"docs/en/known-issues/Storage/version-author-note-not-found-on-vtex-id-on-the-profile.md","branch":"main","content":"## Summary\n\n\nWhen the customer makes a purchase, the author of the version is given an user id (guid) or a service, followed by the login/name/description \"`Note: Not found on VTEX ID.`\" on the profile.\nThis behavior does not impact the profile or shopper experience, once this is only about the UI, and it is possible to check the information by version API.\n\n\n##\n\n## Simulation\n\n\n\n- Access Master Data CRM (for example https://my-account-here.vtexcrm.com.br);\n- Access CL (Clientes) Data Entity tab:\n- Select a document and click on the eye icon to view the data;\n- Click on \"_Change Log_\" button;\n- Open a recent version;\n- Check the \"_Version author_\", it will be an user id, and the name \"`Note: Not found on VTEX ID.`\", for example:\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Storage/version-author-note-not-found-on-vtex-id-on-the-profile_1.png)\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Storage/version-author-note-not-found-on-vtex-id-on-the-profile_2.png)\n\n- Checking by Get version API:\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Storage/version-author-note-not-found-on-vtex-id-on-the-profile_3.png)\n\n    \"updatedBy_USER\": \"\\{\\\"Id\\\":\\\"d6d8269f-e7cc-4e4b-8b89-3b46a1407937\\\",\\\"Login\\\":\\\"vtex-service::checkout::stable\\\",\\\"Name\\\":null\\}\",\n\n\n\n##\n\n## Workaround\n\n\nYou can check the author using our APIs:\n\n- List versions\n- Get version"}