{"section":"known-issues","requestedLocale":"en","requestedSlug":"users-created-in-accounts-with-emailrectification-feature-are-not-created-in-vtex-id","locale":"en","slug":"users-created-in-accounts-with-emailrectification-feature-are-not-created-in-vtex-id","path":"docs/en/known-issues/B2B/users-created-in-accounts-with-emailrectification-feature-are-not-created-in-vtex-id.md","branch":"main","content":"## Summary\n\n\nFor accounts that have the Email Rectification feature active, users are created via either one of the methods below are not created in VTEX ID.\n\nKnown problematic user creation methods:\n\n- B2B Organization UI in the store's admin;\n- My Organization menu in the storefront;\n- GraphQL createUserWithEmail mutation.\n\n\n#### Simulation\n\n\nIn a store with the emailRectification feature active, create an user with one of the above methods, the user will not be created in VTEX ID.\n\n\n#### Workaround\n\n\nThe user can be created in VTEX ID by:\n\n- Logging in the storefront for the first time;\n- Request user creation with the Create User API."}