{"section":"known-issues","requestedLocale":"en","requestedSlug":"user-receives-error-message-on-first-registration-in-my-account","locale":"en","slug":"user-receives-error-message-on-first-registration-in-my-account","path":"docs/en/known-issues/Order Management/user-receives-error-message-on-first-registration-in-my-account.md","branch":"main","content":"## Summary\n\n\nWhen a new user registers in **My Account**, the page executes two requests, one sending the data and the other consulting the `userid` of that user, but in this second request the return is 404 not found, and the page displays an error message to the user.\n\n\n\n## Simulation\n\n\n** **\n\n1. Enter the home\n2. Access my account with an unregistered user.\n3. Log in\n4. At this moment, the UI will display an error message \"`There was an error communicating with the system, try to reload the page`\".\n5. In the console, it will be possible to see a _**graphql**_ request for profile system returning 404.\n\n\n\n## Workaround\n\n\nThere is no workaround to avoid the error.\nNOTE; however, when reloading the page, the flow usually follows."}