{"section":"known-issues","requestedLocale":"en","requestedSlug":"user-deletion-from-order-authorization-rule-blocks-order-and-does-not-allow-ui-reprocessing","locale":"en","slug":"user-deletion-from-order-authorization-rule-blocks-order-and-does-not-allow-ui-reprocessing","path":"docs/en/known-issues/Order Management/user-deletion-from-order-authorization-rule-blocks-order-and-does-not-allow-ui-reprocessing.md","branch":"main","content":"## Summary\n\n\nWhen we delete or lose access to the user linked to an order approval rule, this order cannot be reprocessed so that a new user can approve the order and with that the order remains pending approval.\n\n\n\n## Simulation\n\n\n\n- Create an approval rule link to an email\n- Create an order that fits the rule created in the previous step\n- Delete this email from the store's user base.\n- Add a new user to the rule where the deleted user is.\n\nAt this point the order will not have its rule updated.\n\n\n\n## Workaround\n\n\n\nThere is no workaround for this scenario;"}