{"section":"known-issues","requestedLocale":"en","requestedSlug":"transactions-with-2-credit-card-payments-stuck-when-multiple-settlement-attempts-occur-in-total-capture-mode","locale":"en","slug":"transactions-with-2-credit-card-payments-stuck-when-multiple-settlement-attempts-occur-in-total-capture-mode","path":"docs/en/known-issues/Payments/transactions-with-2-credit-card-payments-stuck-when-multiple-settlement-attempts-occur-in-total-capture-mode.md","branch":"main","content":"## Summary\n\nTransactions can become stuck in `Approved` or `Settling`, without progressing to a final `Finished` or `Canceled` state, when the following conditions are met:\n\n- The transaction contains 2 different credit card payments;\n- Payments are processed under the Total settlement model;\n- Payments receive more than one settlement attempt, not triggered by auto-settle.\n\nThe first settlement attempt settles the total transaction amount on both payments. Subsequent attempts do not visibly fail, but since there is no remaining value to capture, the transaction flow remains stuck.\n\n## Simulation\n\nIt is not possible to simulate\n\n## Workaround\n\nNo workaround available"}