{"section":"known-issues","requestedLocale":"en","requestedSlug":"transactions-stuck-in-canceling-and-payments-remain-in-authorized","locale":"en","slug":"transactions-stuck-in-canceling-and-payments-remain-in-authorized","path":"docs/en/known-issues/Payments/transactions-stuck-in-canceling-and-payments-remain-in-authorized.md","branch":"main","content":"## Summary\n\n\nSome transactions remain in the Canceling status while their corresponding payments stay in Authorized, without progressing to the final Finished or Canceled state. The issue occurs when the Payments Worker fails to update the payment status after receiving the cancellation request.\n\n\n#### Simulation\n\n\nIt is not possible to simulate.\n\n\n#### Workaround\n\n\nCancel the order manually on the OMS to prevent any issues with inventory management."}