{"section":"known-issues","requestedLocale":"en","requestedSlug":"transactional-emails-dont-consider-items-removed-from-the-order","locale":"en","slug":"transactional-emails-dont-consider-items-removed-from-the-order","path":"docs/en/known-issues/Post-purchase/transactional-emails-dont-consider-items-removed-from-the-order.md","branch":"main","content":"## Summary\n\nWhen an item is removed from the order:\n![item removido](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Post-purchase/transactional-emails-dont-consider-items-removed-from-the-order_1.jpg)\n\nThe transactional email doesn't consider the removed item and shows both items in the email:\n![email transacional](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Post-purchase/transactional-emails-dont-consider-items-removed-from-the-order_2.jpg)\n\n\n\n## Simulation\n\n- Remove an item from the order alreay made.\n- Check the transactional email on the order timeline.\n\n## Workaround\n\nCurrently there is no workaround for this issue."}