{"section":"known-issues","requestedLocale":"en","requestedSlug":"transaction-stuck-in-status-approved-with-payment-canceled","locale":"en","slug":"transaction-stuck-in-status-approved-with-payment-canceled","path":"docs/en/known-issues/Payments/transaction-stuck-in-status-approved-with-payment-canceled.md","branch":"main","content":"## Summary\n\n\nThe transaction was stuck in status approved, even though the payment was canceled.\n\nWhen tried to settle it manually, the gateway returns the following error:\n\n    \"error\": \\{\"code\": \"1506\",\"message\": \"The payment with ID = xxxxx was not settled because the settlement value was -x.xx.\",\"exception\": null\\}\n\n\n\n##\n\n## Simulation\n\n\nThere is no way to simulate this behavior.\n\n\n##\n\n## Workaround\n\n\nThere aren't any workarounds in this case."}