{"section":"known-issues","requestedLocale":"en","requestedSlug":"the-product-information-button-does-not-display-the-data","locale":"en","slug":"the-product-information-button-does-not-display-the-data","path":"docs/en/known-issues/Marketing & Merchandising/the-product-information-button-does-not-display-the-data.md","branch":"main","content":"## Summary\n\nThe <i class=\"fas fa-info-circle\"></i> button available on the **Product and SKUs** listing on the **Catalog** module does not always display the product information. See the images below to understand the normal behavior of the button.\n\n**Product is not available**\n![info vazia](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Marketing%20&%20Merchandising/the-product-information-button-does-not-display-the-data_1.png)\n\n**Product is available**\n![info preenchida](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Marketing%20&%20Merchandising/the-product-information-button-does-not-display-the-data_2.png)\n\n## Simulation\n\n1. On Admin, click on the **Catalog** module.\n2. Click on **Products and SKUs**.\n3. Click on the <i class=\"fas fa-info-circle\"></i> button of any SKU.\n\n\n## Workaround\n\n1. On Admin, click on the **Catalog** module.\n2. Click on **Products and SKUs**.\n3. Click on the <i class=\"fas fa-angle-down\"></i> button of any SKU.\n4. Click on the `Indexed Info` button.\n5. Check the Sales Channel item for information on the SKU as shown below.\n\n![indexed info](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Marketing%20&%20Merchandising/the-product-information-button-does-not-display-the-data_3.png)"}