{"section":"known-issues","requestedLocale":"en","requestedSlug":"the-minimum-and-maximum-values-of-the-logistics-affect-the-allocation-flow","locale":"en","slug":"the-minimum-and-maximum-values-of-the-logistics-affect-the-allocation-flow","path":"docs/en/known-issues/Order Allocation/the-minimum-and-maximum-values-of-the-logistics-affect-the-allocation-flow.md","branch":"main","content":"## Summary\n\n\nThe allocation of an item may not occur as expected when the cart has items from different sellers, and one of these sellers has shipping rules based on value range;\nIn cart scenarios with more than one SKU and one of these SKUs is available from a single seller, and this seller has carrier rules conditional on the total value of the order, the system's heuristics may discard valid SLA options during the simulation process, resulting in the message “`unavailableItemFulfillment`” for the item at checkout; in other words, the system is unable to correctly allocate all the items in the cart.\n\n\n#### Simulation\n\n\nTo simulate this, set up two SKUs, each available exclusively from a different seller:\n\nFor one of the sellers, create two shipping options (SLAs) conditioned by cart value:\n\nExample:\n\n“Shipping A “: valid from 0 to 100\n“Shipping B\": valid from 100 to 999,000.00.\n\nNow simulate a cart with units of the SKU delivered by each of the sellers so that the total value of the cart is greater than the value supported by the Shipping A option.\n\nWhen you reach the checkout stage, the system returns the message “`unavailableItemFulfillment`” for one of the items.\n\nThe allocation algorithm runs two simulations: one considering the entire cart (multi-item) and an individual simulation per item, and due to the discard logic based on the response of the entire cart, the SLA that would be viable for SKU 01 in the item-by-item simulation is eliminated.\n\nIn the scenario described, one of the available SLAs (“Shipping B”) for SKU 01 is discarded because it is not present in the simulation considering the entire cart, leading to the impossibility of allocating the items.\n\n\n#### Workaround\n\n\nCurrently, there is no native workaround to completely circumvent the problem."}