{"section":"known-issues","requestedLocale":"en","requestedSlug":"the-link-to-the-order-on-the-gift-card-page-leads-to-a-nonexistent-page-404","locale":"en","slug":"the-link-to-the-order-on-the-gift-card-page-leads-to-a-nonexistent-page-404","path":"docs/en/known-issues/Payments/the-link-to-the-order-on-the-gift-card-page-leads-to-a-nonexistent-page-404.md","branch":"main","content":"## Summary\n\n\nIn some gift card statements, it is not possible to access the order directly. The issue is that the link is formatted as:\n`https://.myvtex.com/admin/checkout#/orders/`\n\nHowever, the correct format should be:\n`https://.myvtex.com/admin/orders/`\n\n\n#### Simulation\n\n\nUnable to reproduce.\n\n\n#### Workaround\n\n\nCollect the desired `orderId` and use the correct route: `https://.myvtex.com/admin/orders/`"}