{"section":"known-issues","requestedLocale":"en","requestedSlug":"the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1","locale":"en","slug":"the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1","path":"docs/en/known-issues/Payments/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md","branch":"main","content":"## Summary\n\n\nRequests to get external installments at the gateway to a merchant other than the marketplace are always made with salesChannel = 1.\nThe behavior was observed in a Seller-whitelabel scenario for a franchise account, but it also seems applicable to the context of common sellers, to the foreign market.\n\n**Expected behavior**\nRequests made from the marketplace to a seller's gateway/merchant must follow the fulfillment endpoint's business policy in order to maintain context.\n\n**current behavior**\nEven though the \"fulfillment endpoint\" is done with salesChannel=2, the installments request is done in the context of salesChannel=1.\n\n\n\n## Simulation\n\n\n\n1. Choose a seller whose final destination is different from salesChannel=1\n2. Simulate a cart with an item from this seller\n3. Observe the request for installments that is made to the Merchant of this seller.\n\n\n\n\n## Workaround\n\n\nN/A"}