{"section":"known-issues","requestedLocale":"en","requestedSlug":"subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters","locale":"en","slug":"subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters","path":"docs/en/known-issues/Order Management/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md","branch":"main","content":"## Summary\n\n\nTo place a subscription order or update a subscription, the subscription system carries out a simulation, and in this simulation it uses the delivery data returned by the logistics system, and if within this data there is a pick up point whose ID is underline, the subscription system will not be able to choose the SLA correctly, thus generating the error \"Invalid AddressProvider:....\" in the simulation and consequently will not generate the order.\n\n\n#### Simulation\n\n\n1- Create a pick point whose ID has an underline\n2- Make a subscription request by choosing the pick point created in step 1.\n3- Wait for the first cycle to run and see that it doesn't run and that the subscription panel registers an error saying that the address is invalid.\n\n\n#### Workaround\n\n\nDelete the pick up point whose ID is underlined and create a new one and update the subscription so that it uses this new pick up point."}