{"section":"known-issues","requestedLocale":"en","requestedSlug":"stucked-releasespublications-on-hcms","locale":"en","slug":"stucked-releasespublications-on-hcms","path":"docs/en/known-issues/CMS/stucked-releasespublications-on-hcms.md","branch":"main","content":"## Summary\n\n\nWhen trying to publish new content in hcms, the release or publication may get stuck, causing a crash in the entire publication queue.\n\n\n#### Simulation\n\n\nIt is an intermittent issue related to the releases on hCMS. Not all publications will lead to this behavior. But you may see that the publication will be stuck on the first step of the modal:\n ![](https://vtexhelp.zendesk.com/attachments/token/JRbMYz11RMrSetBEN9PS0WUWG/?name=image.png)\n\n\n#### Workaround\n\n\nOpen a ticket to product support so we can unblock the queue."}