{"section":"known-issues","requestedLocale":"en","requestedSlug":"status-in-the-order-list-is-different-from-the-current-order-status","locale":"en","slug":"status-in-the-order-list-is-different-from-the-current-order-status","path":"docs/en/known-issues/Order Management/status-in-the-order-list-is-different-from-the-current-order-status.md","branch":"main","content":"## Summary\n\n\nIn some cases, the order list shows a status different from the current order status (card).\n\nThe cause is due to the order information indexing, remembering that the list order is an indexed information of the order, which allows for example the use of filters and search. Disagreement can happen in moments, so generates this divergence.\n\nIt is also important to remember that this does not affect the order information at all.\n\n\n##\n\n## Simulation\n\n\nIt is not possible to simulate the case, but when indexing fails, the order list must show a different status (lower) than that shown when opening the order detail (card). Here is an example of the behavior:\n\n> List order status = Handling\n>\n> Order detail status = Invoiced\n\n\n\n##\n\n## Workaround\n\n\nAt this time, all cases that present this divergence in the order list and the order detail must be reported in order to take action on them.\n\nIn the same way, what is done is just reindex the order information to solve this behavior."}