{"section":"known-issues","requestedLocale":"en","requestedSlug":"sitemap-returns-error-fetching-sitemap-data","locale":"en","slug":"sitemap-returns-error-fetching-sitemap-data","path":"docs/en/known-issues/Store Framework/sitemap-returns-error-fetching-sitemap-data.md","branch":"main","content":"## Summary\n\n\nSome stores are experiencing the error \"Error fetching sitemap data\" when attempting to access the main `/sitemap.xml` file. This prevents standard bots and crawlers from accessing the store's sitemap structure.\n\n\n#### Simulation\n\n\n\n- Access the main sitemap URL of an affected store (e.g., `https://www.{storedomain}.com/sitemap.xml`).\n- Observe that instead of returning the XML index, the system returns the message \"Error fetching sitemap data\".\n\n\n#### Workaround\n\n\nInstall the hotfix version of the sitemap app on the affected account: `vtex.store-sitemap@2.18.4-hkignore`"}