{"section":"known-issues","requestedLocale":"en","requestedSlug":"shoppers-not-able-to-access-the-payment-step-directly-with-a-complete-profile-and-available-pickup-option","locale":"en","slug":"shoppers-not-able-to-access-the-payment-step-directly-with-a-complete-profile-and-available-pickup-option","path":"docs/en/known-issues/Checkout/shoppers-not-able-to-access-the-payment-step-directly-with-a-complete-profile-and-available-pickup-option.md","branch":"main","content":"## Summary\n\n\nWhen trying to access checkout's payment step directly through the URL (`/checkout?orderFormId={orderFormId}#/payment`) the shopper is taken to the shipping step.\n\nThis happens if the user (email) present in the clientProfileData information of the orderForm has a complete profile **and** there is a pickup option available for the cart.\n\n\n#### Simulation\n\n\n\n- Create a cart of an user that has a complete profile and copy it's orderFormId;\n- In a new incognito tab try to access the payment page for this cart directly using the link `/checkout?orderFormId={orderFormId}#/payment`;\n- If there is an available pickup option the shopper will be directed to the shipping step.\n\n\n#### Workaround\n\n\nN/A"}