{"section":"known-issues","requestedLocale":"en","requestedSlug":"seller-inactivation-in-new-seller-register-ui-does-not-trigger-product-reindexing-marketplace-sync-gap","locale":"en","slug":"seller-inactivation-in-new-seller-register-ui-does-not-trigger-product-reindexing-marketplace-sync-gap","path":"docs/en/known-issues/Marketplace/seller-inactivation-in-new-seller-register-ui-does-not-trigger-product-reindexing-marketplace-sync-gap.md","branch":"main","content":"## Summary\n\n\nIn the new Seller experience (/admin/sellers), inactivating a seller is not triggering the expected product reindexing. The visible symptom is that products from the inactivated seller remain listed/available in connected marketplaces and are not removed or updated. This affects stores integrating with marketplaces via affiliate endpoints for the seller’s trade policy, using the new Seller Register UI.\n\n\n#### Simulation\n\n\n\n- Prerequisites: Store integrated with a marketplace via an affiliate endpoint for the seller’s trade policy.\n- Steps:\n  - Access the new Seller Register UI: /admin/sellers.\n  - Inactivate a seller that is available for the same trade policy integrated with the marketplace.\n  - Observe in the marketplace that the seller’s items are not updated/removed as expected (no reindex is triggered).\n\n\n#### Workaround\n\n\nn/a"}