{"section":"known-issues","requestedLocale":"en","requestedSlug":"search-with-on-portal-returns-404filenotfound","locale":"en","slug":"search-with-on-portal-returns-404filenotfound","path":"docs/en/known-issues/Marketing & Merchandising/search-with-on-portal-returns-404filenotfound.md","branch":"main","content":"## Summary\n\nThe error happens when filtering any product using dot. The fetched key is placed in the URL and the portal understands it as a file name.\n\n## Simulation\n\n1. Open a VTEX website\n2. Search for a term that does not exist (`chavebuscada`)\n3. Notice that the error is `{url}/Sistema/buscavazia?ft={chavebuscada}`\n4. Now search for a term that contains. (`chave.buscada`)\n5. Notice that the error changes to `{url}/Sistema/404?FileNotFound={chave.buscada}`\n\n## Workaround\n\nRemove the search point with custom javascript"}