{"section":"known-issues","requestedLocale":"en","requestedSlug":"search-item-field-does-not-return-anything-in-logistics-simulation","locale":"en","slug":"search-item-field-does-not-return-anything-in-logistics-simulation","path":"docs/en/known-issues/Logistics/search-item-field-does-not-return-anything-in-logistics-simulation.md","branch":"main","content":"## Summary\n\nWhen a user enters the name of an item in the\n\n## Simulation\n\nfield to perform a simulation, the logistics system uses a route from the catalog to scan the catalog and bring up the items that contain the searched name, this query may take longer than the time logistics wait limit and with that it will not return any results, this delay can occur due to the structure of the store catalog x waiting time of the logistics API;\n\n\n## **Simulation**\n\nLogin to Admin\n\nGo to Shipping Simulator\n\nIn the \"Select product\" field, write the name of an existing item in the account catalog;\n\nSee that the \"Select product\" field will be loading;\n\nIn the console, you will see a 500 bad request error in the `textToSearch` query route;\n\n## Workaround\n\nPerform the search directly using the SKUId or ProductId."}