{"section":"known-issues","requestedLocale":"en","requestedSlug":"sales-app-redirects-to-payment-after-entering-salesperson-code-ignores-current-step-in-checkout","locale":"en","slug":"sales-app-redirects-to-payment-after-entering-salesperson-code-ignores-current-step-in-checkout","path":"docs/en/known-issues/Physical Stores/sales-app-redirects-to-payment-after-entering-salesperson-code-ignores-current-step-in-checkout.md","branch":"main","content":"## Summary\n\nIn Sales App, after the salesperson code is entered, the flow is incorrectly redirected straight to the payment step, skipping the expected client information step. The visible symptom is an abrupt navigation to `/payment` regardless of the user’s current page (e.g., from Cart).\n\n## Simulation\n\n- Create a cart in the sales app.\n- Click on \"Add\" for vendor code. A side drawer will open where you can enter the salesperson code.\n- Click on \"Apply\"\n\n\nObserve that the app navigates directly to the Checkout payment page (/payment), skipping the client information step, even if you were not on a step that should transition to payment.\n\n## Workaround\n\nDo not enter the vendor code on the `/cart` step. Wait until you reach the `/order-summary` page."}