{"section":"known-issues","requestedLocale":"en","requestedSlug":"sales-app-barcode-scanner-accepts-only-ean13","locale":"en","slug":"sales-app-barcode-scanner-accepts-only-ean13","path":"docs/en/known-issues/Physical Stores/sales-app-barcode-scanner-accepts-only-ean13.md","branch":"main","content":"## Summary\n\n\nThe barcode scanner in the Sales App just accepts EAN-13.\n\nIf a product has registered a UPC-A (12 digits), the barcode scanner will add a 0 to the barcode, leading to an empty search.\n\n\n#### Simulation\n\n\n\n- Access the Sales App native app;\n- Use the barcode scanner and read a UPC-12;\n- A leading zero is added, and an empty search is shown.\n\n\n#### Workaround\n\n\nAdd a leading zero to the barcode in the SKU registration."}