{"section":"known-issues","requestedLocale":"en","requestedSlug":"refund-miscalculated-by-gateway-in-split-transactions","locale":"en","slug":"refund-miscalculated-by-gateway-in-split-transactions","path":"docs/en/known-issues/Payments/refund-miscalculated-by-gateway-in-split-transactions.md","branch":"main","content":"## Summary\n\n\nThe gateway refund requests have only the commission amount value, even if the order management system request was sent with the total value.\n\nTo identify this known issue you should: Verify the total value requested on orders and compare with the calculated, and requested by the gateway to the provider. Then, check if the value is different between them, the same commission amount is on the recipient's object.\n\n\n#### Simulation\n\n\nIs not possible to simulate.\n\n\n#### Workaround\n\n\nThere is no workaround available."}