{"section":"known-issues","requestedLocale":"en","requestedSlug":"promotion-ui-incorrectly-changes-aphostrophe-character","locale":"en","slug":"promotion-ui-incorrectly-changes-aphostrophe-character","path":"docs/en/known-issues/Catalog/promotion-ui-incorrectly-changes-aphostrophe-character.md","branch":"main","content":"## Summary\n\n\nWhen restricting a shipping promotion to an SLA whose name contains a special character (apostrophe), the Admin UI saves the name using a typographic apostrophe (’), which differs from the simple apostrophe (') used by Logistics/Checkout.\n\nSince the match is done by exact string comparison, the promotion never recognizes the selected SLA at checkout, preventing the benefit from being applied.\n\n\n#### Simulation\n\n\n1 - Create a promotion with a shipping name that contains an aphostrophe character in its application restrictions - example: \"We'll deliver it for you\"\n\n2 - Save the promotion and fetch the promotion data via API (https://developers.vtex.com/docs/api-reference/promotions-and-taxes-api#get-/api/rnb/pvt/calculatorconfiguration/-idCalculatorConfiguration-)\n\n3 - Check that the data was saved as a typographic aphostrophe instrad.\n\n4 - When trying to apply this promotion, the data doesn't match the checkout content and consequently is not matched and the promotion doesn't apply.\n\n\n#### Workaround\n\n\nSave the promotion using other characters or no special characters (Ex: We will deliver it for you)"}