{"section":"known-issues","requestedLocale":"en","requestedSlug":"promotion-simulator-ui-shows-an-incorrect-number-of-items-compared-to-the-actual-cart","locale":"en","slug":"promotion-simulator-ui-shows-an-incorrect-number-of-items-compared-to-the-actual-cart","path":"docs/en/known-issues/Pricing & Promotions/promotion-simulator-ui-shows-an-incorrect-number-of-items-compared-to-the-actual-cart.md","branch":"main","content":"## Summary\n\n\nThe Promotion Simulator UI may display a different number of items than the actual quantity present in the cart. This issue does not affect the discounts applied or the final prices in the orderForm. It is strictly a UI visualization issue, caused by how items are split internally in the cart during promotion evaluation.\n\n## Simulation\n\n\n\n-\n\nConfigure two More for Less promotions:\n\n- The first promotion applies a discount when the customer buys 2 items from a specific collection.\n\n- The second promotion applies a higher discount when the customer buys 3 items from the same collection.\n\n-\n\nSet both promotions to:\n\n- Apply the discount to only one item in the cart.\n\n- Select the cheapest item as the discount target.\n\n- Allow accumulation with other promotions.\n\n- Add 3 SKUs from the promotional collection to the cart.\n- Open the Promotion Simulator in the checkout.\n- Observe that the Promotion Simulator UI displays 5 items, even though only 3 items exist in the cart.\n\n## Workaround\n\n\nN/A"}