{"section":"known-issues","requestedLocale":"en","requestedSlug":"profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata","locale":"en","slug":"profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata","path":"docs/en/known-issues/Checkout/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md","branch":"main","content":"## Summary\n\n\nWhen setting 'ignoreProfileData' via API Ignore profile data on checkout, if the shopper has a complete profile but is not logged in, the data will be loaded empty in the UI.\n\n\n##\n\n## Simulation\n\n\n\n- Send the ignoreProfileData via API Ignore profile data on checkout;\n- Add an item to the cart;\n- Add an email with a complete profile; no data will be loaded and it'll require login.\n\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Checkout/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata_1.png)\n\n\n##\n\n## Workaround\n\n\nN/A"}