{"section":"known-issues","requestedLocale":"en","requestedSlug":"product-and-sku-import-fails-for-large-size-of-spreadsheet-file","locale":"en","slug":"product-and-sku-import-fails-for-large-size-of-spreadsheet-file","path":"docs/en/known-issues/Intelligent Search/product-and-sku-import-fails-for-large-size-of-spreadsheet-file.md","branch":"main","content":"## Summary\n\nWhen merchants import Products and SKUs by spreadsheet, the upload may fail even when the sheet is split into smaller batches by row count. The visible symptom is a `413 Request entity too large` error during the import flow.\n\nThis affects scenarios in which the spreadsheet file size exceeds the current import flow's supported limit, which is approximately 4.5 MB.\n\n## Simulation\n\n1. Open the **Admin** and go to the **Products and SKUs** import flow.\n2. Prepare a spreadsheet file whose total file size is greater than 4.5 MB.\n3. Upload the file in the import flow.\n4. Notice that the request fails during upload and may return a `413 Request entity too large` error before reaching the backend processing flow.\n\n## Workaround\n\nSplit the import into smaller spreadsheet files of approximately 4.5 MB whenever possible and upload each file separately."}