{"section":"known-issues","requestedLocale":"en","requestedSlug":"pickup-points-do-not-work-in-the-delivery-simulator-in-countries-that-do-not-use-our-postal-code-api","locale":"en","slug":"pickup-points-do-not-work-in-the-delivery-simulator-in-countries-that-do-not-use-our-postal-code-api","path":"docs/en/known-issues/Logistics/pickup-points-do-not-work-in-the-delivery-simulator-in-countries-that-do-not-use-our-postal-code-api.md","branch":"main","content":"## Summary\n\n\n\nThe delivery simulator does not work with pick-up points in countries that do not use our postal code API.\n\nTo check if a country uses our postal code API, you need to contact support.\n\n\n#### Simulation\n\n\n\nMake a shipping simulation (/admin/logistics#/freight-simulation), and the pickup point will not appear as an option.\n\n\n#### Workaround\n\n\nIt will not affect the pickup point operation in the store, and the pickup point should work correctly in the checkout."}