{"section":"known-issues","requestedLocale":"en","requestedSlug":"paypal-plus-transacoes-nao-sao-canceladas-com-sucesso","locale":"en","slug":"paypal-plus-transacoes-nao-sao-canceladas-com-sucesso","path":"docs/en/known-issues/Payments/paypal-plus-transacoes-nao-sao-canceladas-com-sucesso.md","branch":"main","content":"## Summary\n\nWhen attempting to cancel a transaction processed through the **PayPal Plus** connector, the cancellation fails with the following error:\n\n> `Error executing Cancellation operation. Please, see the inner exception. Connector = PayPalPlus. Message = The given key was not present in the dictionary.`\n\nThe transaction remains in a non-cancelled state, and the cancellation operation does not complete successfully.\n\n## Simulation\n\nUnable to reproduce in a controlled environment. The issue occurs in production for transactions processed through the PayPal Plus connector when a cancellation is triggered.\n\n## Workaround\n\nThere is no workaround available."}