{"section":"known-issues","requestedLocale":"en","requestedSlug":"orders-with-error-sistema-de-perfis","locale":"en","slug":"orders-with-error-sistema-de-perfis","path":"docs/en/known-issues/Post-purchase/orders-with-error-sistema-de-perfis.md","branch":"main","content":"## Summary\n\nSome orders in Orders Managment are stuck in the status \"Processando\", presenting the error \"Ocorreu um erro de comunicação com o Sistema de Perfis\".\n\n## Simulation\n\nThis error is intermittent and its simulation is very difficult. The following is the log image of when this error occurs.\n\n![erro-sistema-de-perfis](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Post-purchase/orders-with-error-sistema-de-perfis_1.png)\n\n## Workaround\n\nCurrently, there is no workaround for this issue."}