{"section":"known-issues","requestedLocale":"en","requestedSlug":"orders-with-changes-may-not-send-transactional-email-for-invoiced-order","locale":"en","slug":"orders-with-changes-may-not-send-transactional-email-for-invoiced-order","path":"docs/en/known-issues/Post-purchase/orders-with-changes-may-not-send-transactional-email-for-invoiced-order.md","branch":"main","content":"## Summary\n\nWhen an order goes through changes (meaning, changes in orders already completed - [https://help.vtex.com/en/tutorial/change-making-changes-to-an-order]), it may happen that the Invoiced Order email is not sent by the system.\n\nThe grouping that is made to issue the invoice does not respect the changes, leading to this scenario and bringing the possibility that the Invoiced Order email is not successfully sent.\n\nThis doesn't happen with all orders that receive changes, but only with the ones that go through more than one change or when the grouping created by the system for the invoice issuance cannot consider the changes correctly.\n\n## Simulation\n\n- Make an order;\n- Make changes in the order, increasing value and adding a discount (decreasing value);\n- Note that the Invoiced Order transactional email won't be sent.\n\n## Workaround\n\nCurrently there is no workaround."}