{"section":"known-issues","requestedLocale":"en","requestedSlug":"orders-that-fail-to-reach-the-invoiced-status-even-after-the-invoice-has-been-correctly-entered","locale":"en","slug":"orders-that-fail-to-reach-the-invoiced-status-even-after-the-invoice-has-been-correctly-entered","path":"docs/en/known-issues/Order Management/orders-that-fail-to-reach-the-invoiced-status-even-after-the-invoice-has-been-correctly-entered.md","branch":"main","content":"## Summary\n\nWe've identified that in some scenarios, the Marketplace order doesn't reach the \"invoiced\" status, remaining in \"payment approved\" or another status that isn't invoiced, even though the invoice is correctly filled out and the value matches the total order amount. The seller's order correctly progresses to the invoiced status.\n\nWe've seen that this scenario occurs due to contention when saving the invoice in SNO, requiring us to reindex the invoice in SNO, which then causes the order to reach the correct invoiced status.\n\n## Simulation\n\nWe have no way to simulate this scenario!\n\n## Workaround\n\nWe'll manually reindex the invoice in the SNO!"}