{"section":"known-issues","requestedLocale":"en","requestedSlug":"orders-seller-1-has-no-notifications-on-hook-type-fromorders-for-state-payment-approved","locale":"en","slug":"orders-seller-1-has-no-notifications-on-hook-type-fromorders-for-state-payment-approved","path":"docs/en/known-issues/Order Management/orders-seller-1-has-no-notifications-on-hook-type-fromorders-for-state-payment-approved.md","branch":"main","content":"## Summary\n\n\nOrders Seller 1, where the MKT an FFMT is in the same account, has no notifications on Hook type FromOrders for the state \"Payment-Approved\".\n\nThe S3 is not saving this status, and due that the notifications are not being sent.\n\n\n\n## Simulation\n\n\n\nMake sure that Hook setup has the type configured as FromOrders and the state payment-approved on filter.\nGenerate an order type seller 1.\nNo notifications will be sent.\n\nConfirm on Splunk logs.\n\n\n\n## Workaround\n\n\nIf possible the client can use the type \"FromWorkflow\". At this type the notification is OK."}