{"section":"known-issues","requestedLocale":"en","requestedSlug":"order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name","locale":"en","slug":"order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name","path":"docs/en/known-issues/Order Management/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md","branch":"main","content":"## Summary\n\n\nThe orders filter system currently doesn't return the order with promotions that contain double quotes `\"` in their names, this also applies to SKU name.\n\n\n##\n\n## Simulation\n\n\nTo reproduce this scenario, follow the steps below.\n\n1. Create a promotion/sku with double quotes `\"` in the name;\nExample: Promotion name as `10% off usando o cupom \"DIAGEO\" (8)`\n2. Create a test order:\n\n  1. In the store environment (storefront), select an item and add it to the cart;\n  2. Make sure promotion is applied;\n  3. Go to the checkout and place the order.\n3. Go to **Orders > Order management**;\n4. Click on `All orders`;\n5. Use the **filter** to select the promotion you've added;\n6. Note that no orders are found with the selected filter, and returned message in the UI is: `Nenhum pedido encontrado. Limpe seus filtros e tente uma pesquisa diferente.`\n\n\n##\n\n## Workaround\n\n\nThere is no workaround available."}