{"section":"known-issues","requestedLocale":"en","requestedSlug":"order-export-report-does-not-work-when-there-are-some-order-with-big-payload-on-the-list","locale":"en","slug":"order-export-report-does-not-work-when-there-are-some-order-with-big-payload-on-the-list","path":"docs/en/known-issues/Order Management/order-export-report-does-not-work-when-there-are-some-order-with-big-payload-on-the-list.md","branch":"main","content":"## Summary\n\n\nThe order export does not work correctly because the task of exporting is canceled when there is one order in the list with big payload, for example case of order with more then 500 items on json.\n\n\n##\n\n## Simulation\n\n\nSetup an order with big payload as too many items as more than 500 items and try to export using the Filter Orders Export option on Admin.\n\n\n##\n\n## Workaround\n\n\nThe workaround is split the filter. Setting the date before that order and the date after that order."}