{"section":"known-issues","requestedLocale":"en","requestedSlug":"notifications-from-the-personal-shopper-are-not-arriving-on-whatsapp","locale":"en","slug":"notifications-from-the-personal-shopper-are-not-arriving-on-whatsapp","path":"docs/en/known-issues/Personal Shopper/notifications-from-the-personal-shopper-are-not-arriving-on-whatsapp.md","branch":"main","content":"## Summary\n\n\nIn the Personal Shopper app, when a video call is initiated by a user on the store's front end, the attendant does not receive notifications on WhatsApp.\n\n\n#### Simulation\n\n\nTo simulate this, you will need a demo account and register an attendant as your WhatsApp. On the front end, access the Personal Shopper widget and start a call. You will see that the notification does not arrive on WhatsApp, only in your email.\n\n\n#### Workaround\n\n\nN/A"}