{"section":"known-issues","requestedLocale":"en","requestedSlug":"merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api","locale":"en","slug":"merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api","path":"docs/en/known-issues/Payments/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md","branch":"main","content":"## Summary\n\n\nFor some reason, when trying to open a new account for specific clients through the API, it returns the following error:\n\n\\{\n\"code\": 1099,\n\"message\": \"The Credit Account is already open.\"\n\\}\n\n\nIn this scenario, the data of the client (Name, document, etc.) has never been used before on any other account.\n\n\n##\n\n## Simulation\n\n\nThis happens inconsistently, so it will only happen every other attempt.\n\n\n##\n\n## Workaround\n\n\nCreate the account via Admin UI."}