{"section":"known-issues","requestedLocale":"en","requestedSlug":"meli-promotions-ui-error","locale":"en","slug":"meli-promotions-ui-error","path":"docs/en/known-issues/Connections/meli-promotions-ui-error.md","branch":"main","content":"## Summary\n\n\n\nWe currently have an issue with MELI Promotions module, some cases we get the below error in Promotions UI:\n\n\"Sorry, an error occured\"\n\nThis is due to MELI request limits, and we will further investigate on how to avoid this issues when opening the Promotions UI.\n\n\n#### Simulation\n\n\n\nInside the menu \"Mercado Livre\" -  \"Promotions\", sometimes it may have that we have below error:\n\n ![](https://vtexhelp.zendesk.com/attachments/token/nTFCikj9ovOIsLA0QqkjuAwkU/?name=image.png)\n\n\n#### Workaround\n\n\nA simple reload in the promotions screen should solve the issue."}