{"section":"known-issues","requestedLocale":"en","requestedSlug":"masterdata-export-download-link-unavailable","locale":"en","slug":"masterdata-export-download-link-unavailable","path":"docs/en/known-issues/Storage/masterdata-export-download-link-unavailable.md","branch":"main","content":"## Summary\n\n\nCurrently, for data entities with several fields, when there's an attempt to export a sheet and download it, both via email or directly via the UI, the download link does not save the file onto your browser.\n\n\n\n#### Simulation\n\n\n1 - for a data entity in which you have several fields, try to export all of its fields at the same time or several registers\n\n2 - the download link will not generate a file onto your browser\n\n ![](https://vtexhelp.zendesk.com/attachments/token/nQdUqbk7BiOK5RcigZhNZR9Rr/?name=image.png)\n\n\n#### Workaround\n\n\n**Right-click on the Download link and copy the link, then paste the link in another tab and the download will start or** fetch data via API https://developers.vtex.com/docs/api-reference/masterdata-api#get-/api/dataentities/-acronym-/search and/or download data into several, smaller spreadsheets"}